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Shipping Policy

At EcomRunnerz, we want you to have a smooth and hassle-free shopping experience with us. Please read our Shipping Policy to learn how we handle the shipment of your orders.

Shipping Methods and Carriers

We are happy to offer free shipping on all orders within the United States.

Shipping Timeframes

Handling Time: Orders are usually processed within 2 to 3 business days. If you place an order after 5:00 p.m., the handling time will start from the next business day. Orders made on Fridays after 5:00 p.m. will begin processing on the following Monday.

Processing Time: After processing, the shipping carrier takes over, and the estimated processing time is 3 to 5 business days.

Total Delivery Time: The total delivery time is calculated by adding the handling time and processing time. Please allow 5 to 8 business days for delivery.

Shipment Tracking

Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to track the status of your shipment on the shipping carrier’s website.

Shipping Restrictions

Currently, we only ship within the United States. International shipping services are not available at this time.

Business Hours

Our team is ready to help you from Monday to Friday, 9 a.m. to 5 p.m. We are closed on Saturday and Sunday. Please note that response times may vary, but we aim to answer your inquiries quickly during our working hours.

Delivery Issues and Lost Packages

While we strive for timely delivery, unexpected situations may cause delays. If you face any delivery issues, please contact our customer support team. In the rare event of a lost package, inform us as soon as possible, and we will work with the shipping carrier to resolve the issue promptly.

Customs and Import Duties

For orders shipped within the United States, there are no customs duties or import fees to worry about.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team for help.

Thank you for choosing EcomRunnerz. We are committed to providing you with a reliable and transparent shopping experience.