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Faq’s

Welcome to the EcomRunnerz FAQ page, where we address common queries to provide you with quick and comprehensive answers. If you don’t find the information you’re looking for, feel free to reach out to our customer support team for further assistance.

To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information.
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Our return policy allows you to return eligible items within a specified period. Please review our Returns and Refunds Policy for detailed information on the return process and eligibility criteria.
For any inquiries or assistance, you can contact our customer support team. We aim to respond to all queries within 24-48 hours.
Yes, we take the security of your information seriously. Our website uses encryption technology, and payment transactions are securely processed through the Paypal payment gateway.
Once an order is confirmed, changes or cancellations may not be possible. Please double-check your order before completing the purchase. If you encounter any issues, contact our customer support team for assistance.
You can reset your password on the login page by clicking on the “Forgot Password” link. Follow the instructions sent to your registered email address to create a new password.
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